Cookie Policy
Last updated: 21 February 2026
This Cookie Policy explains how Direct IT Services UK Ltd, trading as OpsMerge (“we”, “us”, or “our”), uses cookies and similar technologies when you visit or use our platform at opsmerge.cloud.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the site operators.
Cookies can be “session” cookies (which are deleted when you close your browser) or “persistent” cookies (which remain on your device for a set period or until you delete them).
2. Cookie Categories
2.1 Essential Cookies
Essential cookies are strictly necessary for the operation of our platform. They enable core functionality such as authentication, session management, and security. These cookies cannot be disabled as the Service would not function without them.
2.2 Functional Cookies
Functional cookies enable enhanced functionality and personalisation. They remember your preferences (such as your chosen theme or sidebar state) so you do not have to re-set them each time you visit. While not strictly necessary, they significantly improve your experience.
2.3 Analytics Cookies
We currently do not use analytics cookies. If we introduce analytics cookies in the future, we will update this policy and provide appropriate notice and controls. Any analytics cookies would be used solely to understand how the Service is used in aggregate, helping us improve features and performance.
3. Cookies We Use
The following table lists the specific cookies set by the OpsMerge platform:
| Name | Purpose | Duration | Type |
|---|---|---|---|
better-auth.session_token | Maintains your authenticated session. Contains a secure token that identifies you to the server. | Session duration | Essential |
__csrf_token | Protects against cross-site request forgery (CSRF) attacks by validating that form submissions originate from our platform. | Session duration | Essential |
theme | Stores your preferred colour scheme (dark or light mode) so it persists across sessions. | 1 year | Functional |
sidebar:state | Remembers whether you have collapsed or expanded the sidebar navigation. | 7 days | Functional |
density | Stores your preferred display density setting (compact, default, or comfortable). | 1 year | Functional |
4. How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “Options”, “Preferences”, or “Privacy” section of your browser. Below are links to cookie management instructions for common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Please note that disabling essential cookies will prevent you from using the OpsMerge platform, as they are required for authentication and security. Disabling functional cookies may result in a degraded experience where preferences are not remembered between sessions.
5. Third-Party Cookies
OpsMerge does not currently set any third-party cookies. We do not use third-party advertising or tracking services. If this changes in the future, we will update this policy accordingly and provide appropriate controls.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated “Last updated” date.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: hello@opsmerge.cloud
- Data Protection Officer: dpo@opsmerge.cloud
For more information about how we handle your personal data, please see our Privacy Policy.